Satori Cyber Privacy Policy

In order to ensure transparency and give you more control over your personal information, this privacy policy (“ Privacy Policy”) governs how we, Satori Cyber Ltd. (“ Satori” “ we”, “ our” or “ us”) use Personal Information (defined below) that we collect, receive and store pertaining to you (“ User”, “ you”) in connection with the following use cases:

1. When you browse or visit our website, satoricyber.com (“ Website”)
2. When you make use of, or interact with, our Website:
   1. When you subscribe to our distribution list(s)/newsletter(s)/blog(s)
   2. When you contact us (e.g. to ask questions, contact support, submit a request)
   3. When you download content from our Website
3. When you make use of, or interact with, our dashboard that we license (each individually, and collectively, the “ Dashboard”)
   1. When you create an account and when you log in
4. When you attend a marketing event and/or we exchange business cards and you provide us with your Personal Data
5. When we acquire your personal data from third-party sources (such as lead-generation companies)
6. When we use the Personal Data of our customers

Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal data. “ Personal Data” or “ Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

When you browse or visit our Website

Specific Personal Data we collect
Cookies, analytic tools and log files.

Why is the Personal Data collected and for what purposes?
To analyze website performance and create a better user experience.

Legal basis (GDPR only, if applicable)
Consent.
Legitimate interest (e.g., essential cookies).

Third parties with whom we share your Personal Data
See Analytics Tools section and the cookies policy here.

Consequences of not providing the Personal Data
Certain Website features may not be available.

When you make use of, or interact with, our Website

When you subscribe to our distribution list(s)/newsletter(s)/blog(s)

Specific Personal Data we collect

• Full name
• Email address

Why is the Personal Data collected and for what purposes?
To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)
Consent.

Third parties with whom we share your Personal Data
3rd party platforms such as for the following purposes:

• HubSpot – marketing automation
• Salesforce – CRM
• Snowflake – data store

Consequences of not providing the Personal Data
Marketing communications such as newsletters, updates, and promotions will not be sent to you.

When you contact us (e.g. to ask questions, contact support, submit a request)

Specific Personal Data we collect

• Full name
• Company name
• Email address
• Phone number (optional)

Why is the Personal Data collected and for what purposes?

• To answer questions or requests.
• To provide support.

Legal basis (GDPR only, if applicable)
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g., send you contract-related communications about Satori products and services)

Third parties with whom we share your Personal Data
3rd party platforms such as for the following purposes:

• HubSpot – CRM
• Salesforce – CRM
• Snowflake – data store

Consequences of not providing the Personal Data
Questions or requests will not be processed.

When you download content from our Website

Specific Personal Data we collect

• Full name
• Email address
• Company name

Why is the Personal Data collected and for what purposes?
Depending on the context, legitimate interest (B2B marketing), pre-contractual discussions, or consent.

Legal basis (GDPR only, if applicable)
Legitimate interest (e.g. get additional information).

Consequences of not providing the Personal Data
Content such as whitepapers, case studies, and solution briefs will not be available for download.

When you make use of, or interact with, our Dashboard

When you create an account and when you log in

Specific Personal Data we collect

• Full name
• Email
• Password

Why is the Personal Data collected and for what purposes?

• To provide access to Satori’s Dashboard
• To make Dashboard features available
• To improve and customize user experience

Legal basis (GDPR only, if applicable)
Performance of a contract to which the data subject is party.

Third parties with whom we share your Personal Data
3rd party platforms such as for the following purposes:

• Auth0 – authentication
• SendGrid – email automation
• Imperva – website security
• HubSpot – marketing automation
• Salesforce – CRM
• Google – cloud services
• MongoDB Atlas – database
• Snowflake – data store

Consequences of not providing the Personal Data
Usage of Satori will not be available.

When you attend a marketing event and/or we exchange business cards and you provide us with your Personal Data

Specific Personal Data we collect

• Full name
• Company name
• Email address
• Phone number

Why is the Personal Data collected and for what purposes?

• To establish a business connection.
• To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)
Depending on the context, legitimate interest (B2B marketing), pre-contractual discussions, or consent.

Consequences of not providing the Personal Data
A business connection will not be established.

When we acquire your personal data from third-party sources (such as lead-generation companies)

Specific Personal Data we collect

• Full name
• Company name
• Email address
• Phone number

Why is the Personal Data collected and for what purposes?

• To establish a business connection.
• To send marketing communications and/or updates.

Legal basis (GDPR only, if applicable)
Depending on the context, legitimate interest (B2B marketing), pre-contractual discussions, or consent.

Third parties with whom we share your Personal Data
3rd party platforms such as for the following purposes:

• HubSpot – marketing automation
• Salesforce – CRM

Consequences of not providing the Personal Data
A business connection will not be established.

When we use the personal data of our customers (e.g. contact details)

Specific Personal Data we collect

• Full name
• Company name
• Job title
• Business address
• Phone number
• Payment information

Why is the Personal Data collected and for what purposes?

• To provide our services.
• To perform the applicable agreement.
• To communicate with our customers (e.g., to inform you when a new version of our Dashboard is available).

Legal basis (GDPR only, if applicable)
Processing is necessary for the performance of a contract to which our customer is a party.

Consequences of not providing the Personal Data
Satori services will not be available, and we will not be able to communicate with you.

Finally, please note that some of the abovementioned personal data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. The abovementioned personal data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize your personal data.

2. HOW WE PROTECT AND STORE YOUR INFORMATION

2.1. Security

We have implemented appropriate technical, organizational, and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device, or network you use to communicate with us, please make sure to take appropriate measures to protect this information.

2.2. Retention of your personal data

In addition to the retention periods mentioned above, in some circumstances we may store your personal data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal data or dealings.

3. HOW WE SHARE YOUR PERSONAL INFORMATION

In addition to the recipients described in Section 1, we may share your information as follows:

• To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations, and rules (including, without limitation, federal, state, or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
• If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events;
• In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events;
• With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies;
• If we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) enforce our contract with you, including investigations of potential violations thereof; (ii) detect, prevent, or otherwise address fraud or security issues; or (iii) protect against harm to the rights, property, or safety of Satori, its users, yourself, or the public;
• We may transfer your Personal Information to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries; and/or
• Where you have provided your consent to us sharing or transferring your personal data. (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).
• Satori – If you want to receive the list of the current recipients of your personal data, please make your request by contacting us to privacy@satoricyber.com.

4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL DATA

4.1. Storage

Google and HubSpot servers located in the United States of America.

4.2. Access from Israel

Access from Israel is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here.

4.3. External transfers

Where we transfer your personal data outside of EU/EEA (for example to third parties who provide us with services), we will obtain contractual commitments from them to protect your personal data. Some of these assurances are well-recognized certification schemes like the EU – US Privacy Shield for the protection of Personal Data transferred from within the EU to the United States.

5. YOUR PRIVACY RIGHTS. HOW TO DELETE YOUR ACCOUNT

5.1. Rights

The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):

• You have a right to access personal data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
• You have the right to request that we rectify any personal data we hold that is inaccurate or misleading;
• You have the right to request the erasure/deletion of your personal data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise or defense of legal claims;
• You have the right to object, or to request restriction, of the processing;
• You have the right to data portability. This means that you may have the right to receive your personal data in a structured, commonly used, and machine-readable format, and that you have the right to transmit that data to another controller;
• You have the right to object to profiling;
• You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
• You also have a right to request certain details of the basis on which your personal data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
• You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place of work, or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.

You can exercise your rights by contacting us at privacy@satoricyber.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfill your request.

5.2. Deleting your account

Should you ever decide to delete your account, you may do so by emailing privacy@satoricyber.com. If you terminate your account, any association between your account and personal data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

6. USE BY CHILDREN

We do not offer our services or Website for use by children. If you are under 18, you may not use the Website, and, therefore, we do not knowingly collect personal data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any information to the Website without the involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide personal data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@satoricyber.com.

7. INTERACTION WITH THIRD PARTY PRODUCTS

We enable you to interact with third party websites, mobile software applications, and products or services that are not owned or controlled by us (each a “ Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

8. LOG FILES

We make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages, and any other information your browser may send to us. We use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.

9. ANALYTIC TOOLS

• Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at Google Analytics Terms and the Google Privacy Policy, available at Google Privacy. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at Google Privacy Partners. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at Google Opt-out

• Hotjar. The Website uses Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our Website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy at Hotjar Privacy. You can opt-out from the creation of a user profile, Hotjar’s storing of data about your usage of our Website and Hotjar’s use of tracking cookies on other websites on this link Hotjar Opt-out.

• HubSpot website analytics.

• LinkedIn pixels.

We reserve the right to use other analytic tools.

10. ACCESS/ACCURACY

To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email to privacy@satoricyber.com. Your email should include adequate details of your request.

11. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW

11.1. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@satoricyber.com. Please note that we are only required to respond to one request per customer each year.

11.2. Our California Do Not Track Notice

We may collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer uses the Website. If you choose to operate your web browser “do not track” signals or any other mechanism that provides consumers the ability to exercise choice regarding the collection of such information, we will abide by your request and stop collecting such information. We may allow third parties such as companies that provide us with analytics tools to collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer uses the Website.

11.3. Deletion Of Content From California Residents

If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. To remove, please send an email to privacy@satoricyber.com. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

12. CONTACT US

If you have any questions, concerns, or complaints regarding our compliance with this notice and the Information protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@satoricyber.com.

Last updated: April 3, 2025